PETITION

FOR THE PERMANENT REPAIR OF THE GIANT SUPERMARKET DOOR

We, the undersigned residents of 3003 Van Ness, call on Vivmark Residential to permanently repair the broken electronic fob readers on the doors to and from the underground passage to the Giant supermarket and the Metro.

The underground passage has been an important amenity of the Van Ness complex for more than 50 years. It is critically important for older residents and those with disabilities, especially in cold weather, rain, and snow. Many of us chose to live here in part because of easy underground access to the supermarket and Metro.

Building management has repeatedly promised to repair or replace the fob readers, but for months there has been no meaningful progress. Meanwhile, the fob readers serving residents of Van Ness North and Van Ness East continue to work properly. Only residents of 3003 Van Ness have been deprived of this access to Giant and the Metro.

We are frustrated and angry about the loss of this long-standing amenity, which we regard as a significant reduction in services that we already pay for through our rent.

We therefore strongly request Vivmark Residential to act promptly and make whatever repairs or replacements are necessary, using durable, commercial-grade equipment, to restore reliable access to Giant and the Metro through the underground passage.