For many months,, the Van Ness South Tenants Association has urged Equity Residential to tighten security at 3003 Van Ness by taking basic steps to secure the building — e.g., by repairing ALL security doors into the building so they can only be opened with a fob, and by checking IDs of all non-residents who attempt to enter the building. Equity Residential has failed to protect its customers by taking these simple steps.

At the same time, there continues to be a high number of calls from residents to 911 for police assistance — in many cases, to handle serious or dangerous situations.

The tenant association has used Freedom of Information Act (FOIA) requests and other methods to compile 911 statistics for calls originating from 3003 Van Ness. The list of calls for 2025, through the month of August, can be found at this link.