Equity Residential usually waits until the very last day before the legal deadline to turn on the air conditioning in the spring, or to turn on the heat in the fall. It can get uncomfortably hot in May or uncomfortably cold in mid-October.

Equity sometimes even violates the law by exceeding legal deadlines. Today is October 17th, but we still have no heat at 3003 Van Ness. This is a considerable inconvenience for anyone who works at home, and it is worse for older residents who are more susceptible to cold.